Honestly
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Honestly for community

Know which complaint is real.

Honestly ranks live issues by how much evidence stands behind them, and says out loud when there is not enough evidence to rank one at all.

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Community in Honestly

Volume is not evidence.

A loud week and a real problem look identical in a mention count. These two boards separate them, and neither is ordered by a raw score.

Urgent issues

Triage on a formula you can read.

You can hand this to a stakeholder and defend the ranking line by line.

Urgent issuesDashboard preview
Issue triage board showing the printed priority formula and the Watch, Review, Act and Urgent bands
Urgent issues workspace · issue triage board. A detector can lower an issue’s band. It can never raise it.Scroll the board sideways to read it.
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Afterwards. The board compares what people said before and after a response. It reports the change, and stops short of claiming the response caused it.

Loyalty programs

The board tells you when there is not enough to read.

A board that admits it has nothing to say is worth more than one that invents a trend.

Loyalty programsDashboard preview
Benefit and friction map holding at its evidence floor and explaining that there is too little loyalty talk to read yet
Loyalty programs workspace, held at its evidence floor. Reading real member conversation needs the programme scoped as a keyword first.Scroll the board sideways to read it.
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Before you respond

See how an issue gets ranked.

Bring a complaint your team has been watching. We’ll go through the evidence behind it, how far it travelled, and what a response would have to address.

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In our five-product Anua analysis, one product carried 73% negative opinion on irritation across 815 opinions while another ran 94% positive on soothing across 767. Read the study.